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Industry Report Card

The Telephone Performance Analysis® Industry Report Card, published quarterly, is designed to provide an objective report of how effectively Leasing Professionals are answering telephone leads. The findings are based on a review of thousands of calls for communities nationwide. Each call is reviewed using a survey created by industry professionals with a combined total of more than 150 years experience in the successful ownership, management and leasing of multifamily properties

Download the most recent Industry Report Card